Commande et livraison

General Terms and Conditions

1. Scope
The following General Terms and Conditions (“T&C”) shall apply for all orders placed by consumers and entrepreneurs via our Online Shop.

A consumer is any natural person which concludes a legal transaction for a purpose that cannot be ascribed to a commercial or independent business activity. An entrepreneur is a natural or legal person or legally capable partnership who, for the sake of legal transactions, acts in execution of their commercial or independent business activity.

In case of entrepreneurs, these T&C also apply to future business relations, without the obligation to refer to them again for this purpose. If the entrepreneur uses contradicting or supplementary T&C, their validity is herewith explicitly rejected; they only become part of the contract if we expressly agree.

2. Contracting Parties, Conclusion of Contract
The purchase contract is concluded with OnLevel GmbH.
By placing products in our Online Shop, we submit a binding offer upon the conclusion of a contract on these articles. Initially non-binding, you can put all the products you would like to order into your shopping cart. Your entries can be corrected any time before submitting your binding order by using the provided and explained help, embedded within the ordering process. The contract shall be deemed concluded by accepting the offer in the shopping cart after clicking on the Order button. Immediately after sending the order you will receive a confirmation by e-mail.

3. Contract Language, Contract Text Storage
The languages available for conclusion of the contract are German and English.
We store the contract text and will send you the order details together with our T&C by e-mail. You can view the contract text in our customer log-in area.

4. Delivery Conditions
The indicated sales prices do not include shipping costs. For more information about the shipping costs, please see the offers.

5. Payment
In general, the following methods of payment are available in our Online Shop.
If you have chosen PayPal as payment method, you must be registered or register accordingly in order to pay the invoice and log in with your access data. PayPal will conduct the payment transaction automatically immediately upon confirmation of the payment order. You will receive further information while ordering.
If you have chosen credit card as payment method, you must have one of the approved credit cards for paying the invoice. The payment transaction will be carried out immediately after confirmation of the payment order and after your legitimation as the rightful cardholder by your credit card company at the request of PayPal and your card will be charged. You will receive further information while ordering.
If you have chosen instant bank transfer as payment method, please choose the bank to carry out the transaction. For this purpose, please indicate IBAN, BIC, bank code, or the name of your bank. Then access your online banking account with your access data. The required information will be encrypted and sent to your bank. After having conducted the online bank transfer, we will receive a real time transaction confirmation and will proceed to ship the goods.
If you have chosen advance payment as payment method, we will provide our invoice data for payment. The goods will be shipped following receipt of payment.
For effecting payment via iDEAL, you must have an account with one of the participating banks in the Netherlands. If you choose this payment method, you are forwarded to the online banking page of the respective bank. A bank transfer via iDeal cannot be revoked.